Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. The Grailed site guarantees buyer satisfaction if a seller lists an item that does not match what you received. Shipping and returns: Returns and shipping rates vary by seller. Lets take a look at some reviews from SiteJabber and Trustpilot. Grailed Selling Shipping Shipping Follow International Shipping to the EU Shipping Cost Facts for Sellers Do I need to ship my sold item with tracking information? Shipping and returns: Rates vary based on the item and destination; In the U.S., shipping generally costs $13.95 and $25 for Alaska and Hawaii. Both these issues resulted from bad sellers and not on the part of Grailed. Using the same bidding or buy it now platform and authentication process, you can also buy designer handbags, streetwear, and watches. Grailed was founded in 2013 by Arun Gupta and Jake Metzger. This does not drive our decision as to whether or not a product is featured or recommended. I sent several pics Grailed asked for and kept coming back to me 3x asking for more pics. However, they want to enforce this policy and give this leeway to all sellers as it coincides with most buyers' expectations on the time frame they expect their purchases to be shipped out. They have two seasons and release limited drops every Thursday, which sell out in seconds. Our intelligent system does all the tedious work with reselling on multiple marketplaces. As of 2022, Grailed has over 10 million active users and 4.7 million listings. You can shop by designer, occasion, or even buy pieces straight from the runway. Grailed indicates on their support page that they can guide the user through the process if the buyer figures that's necessary. However, please be reminded that some sellers may experience delays in fund releasing. The seller also needs to pay a PayPal Fee (both for domestic and international transactions). If youre already selling on a number of online marketplaces and now want to start selling on Grailed too, you might be wondering how to upload your inventory to Grailed as quickly and efficiently as possible. Check out our free Grailed fee calculator if you want to calculate your total seller fees, profit and margin. Grailed charges a flat shipping fee of $7 for orders within the United States and Canada. If the seller declines the offer, Grailed will charge no fee to the buyer's account. By doing so, buyers can grant you an extension for up to 21 days so that the sale won't be canceled or refunded. By selecting a shipping fee and label while listing your item, you authorize Grailed to bill you the applicable shipping fee at the time of the transaction if the item is sold. All shipping fees, rates and prices offered through Grailed Labels are subject to change without notice. You can make a checklist to ensure your buyers get all the relevant information about your item. When you're dropping hundreds of dollars, you probably want to make sure that everything will ship relatively quickly and is easy to exchange. No mention at all of acrylic. Once you paid, your money is gone! However, there is a shipping fee for orders under $50. But, when you're spending a lot of money on luxury pieces, online shopping can actually be a little nerve-wracking. A seller provided an invalid tracking number and never responded to questions. like Grailed. Third, there is an increased awareness of the need for sustainable and conscious consumerism. I affirmed that I would like to send this item back to the seller for a full refund, including all shipping costs. Ashley is currently based in New York City. Men, women, and even kids can get their designer duds fix at Farfetch. Standout labels: Raf Simons, Maison Margiela, Thom Browne, Louis Vuitton These are clickable and are shown on your listing page and search results. Grailed has been praised for its wide selection of items, as well as its user-friendly interface. This security makes Grailed a more attractive site to shop for second-hand goods and helps to attract buyers to the platform. Shipping and returns: Free standard delivery within 4 business days; returns accepted within 28 days, Standout labels: Tom Ford, Prada, Dries Van Noten, Fear of God, Loewe. Is this standard or am I getting scammed because I thought I had already payed for the shipping. With buyers often protected and favored, sellers may have to give refunds and never receive the item back, which means the buyer scammed them. Of course, Grailed has a few issues, like most online resale platforms. Grailed commission fees are charged to keep the app from running smoothly. Compared with other marketplaces such as eBay (10%), Grailed's commission fee is relatively lower. this can result in this site earning a commission. Grailed Buying Shipping, Taxes, and Duties Shipping Cost Facts for Buyers Shipping costs are included in all offers from potential buyers. All products and company names are trademarks or registered trademarks of their respective holders. If you are unsure of the market price, try to do a little research first. What if the piece looks nothing like it does online? If youre not happy with your purchase, Grailed allows for refunds within 14 days of purchase. Make sure to have a copy of the shipping label for any issues that may arise. Additionally, Grailed now provides shipping labels for US-based orders. How do I add tracking information to my sale on PayPal? Hopefully it was a goods purchase through Paypal, in which case I would go directly through them and let them guide you as next step to take. Grailed Labels How to print a PayPal shipping Label My shipment was lost in transit, what should I do? You have the option to choose which courier works for you best. Scan this QR code to download the app now. It is hard to verify these claims, but Graileds customer service seems very on the ball, so they would likely be able to get your account reinstated if it was genuinely suspended for no valid reason. As fashion journalists, we write about things that we love and think you like too. 5 Texas based Instagram thrift stores for vintage clothing. Business, Economics, and Finance. Selecting a carrier - to save on fees, it pays to do your research when selecting your carrier. Good thing Grailed makes it easier with clear indications so you can avoid missing out on providing the tracking information required on time. I shipped a $300 hat in an envelope! Shop our selection of Shipping Cost today! We highlight products and services you might find interesting. The PayPal fee percentage depends on where the buyer's billing address is. Understandably, it can be overwhelming for sellers like you to track all your sales at once. Corrugated boxes also do the trick nicely, and it consists of 3 layers of paper, an outer liner, and an inside liner. Go to your Home dashboard and click the "sell" button to create your first listing. If you have an issue with your item sale, then keep in mind that all returns/refunds are handled directly through PayPal. For the fastest listing on Grailed, connect to your Vendoo account where you can list and crosslist in seconds! And to ensure that you won't miss any sale, Grailed will send automated reminders to you so you can add shipping three days and one day before they refund the buyer. Affiliate programs and When you print a shipping label through PayPal, the tracking will automatically be associated with that transaction by clicking on the "Ship link.". US State Sales Tax AU Import Tax (Australia GST) EU Import Tax (European Union VAT) NO Import Tax (Norway VOEC) NZ Import Tax (New Zealand GST) UK Import Tax (United Kingdom VAT) Dont use Grailed.com! Pro-tip - Grailed labels are insured up to $50 if USPS loses the parcel while in transit. | A must read review 2022, Is Tillys Fast Fashion? Grailed is an online fashion marketplace where brands and individuals can collaborate on sales. You can also find a host of articles on the site, covering everything from new releases, style how-tos, trend reports, the best brands in different categories, and more. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. It depends on how the purchase was made. After confirming a sale, You can print the Grailed label from your listing or via the messages with your buyer. This fee is typically what the marketplace charges you for using their infrastructure. If everyone who reads our reporting, who likes it, helps fund it, our future would be much more secure. This is, in fact, similar to the high-end brand Supremes business model. With new online marketplaces cropping up all the time, its tough to know which ones are worth your time and which ones to steer clear of. East Dane is Shopbop's counterpart for menswear and masculine styles. Prior to joining the editorial world, she was the owner and buyer of an independent clothing boutique. However, PayPal will only release the fund after the shipment has been confirmed. Is Zara Good Quality? If I pay this, does grailed pay me back for it? Men Of Thrift's independent, fashion journalism takes a lot of time, money and hard work to produce. Privacy Policy. Grailed is a peer-to-peer community marketplace and one of the largest online marketplaces to buy and sell menswearsporting a wide range of high-quality men's streetwear and designer pieces from brands that consumers can't get enough of. If it was made with Paypal, then it should go through them. Grailed charges a 9% commission fee for each transaction. Plus, you don't have to navigate the reselling business alone. StockX is best known for being a safe place to buy and sell sneakers, but the site deals with much more than footwear. Be specific in detailing item flaws/condition, avoid giving an explanation for selling your item, and highlight the season release date or brand theme of its collection. Browse the most sought after Shipping Cost clothing including Curated Shirts, Jeans, Shoes, & more. You should do the same in order to close the sale on your desired price, Some Grailed sellers factor shipping cost into their item price because they do not want to eat into their profits if they have to do international shipping. All buyers outside that area will send either an offer or a message asking for an appropriate shipping quote, Add a PayPal address where you would like to receive payment. Farfetch helps you find just what you're looking for with options to shop by aesthetic, occasion, and designer, as well as offering style guides to inspire your purchase. You may also find certain people just like to write negative reviews, and if you look at their online activity, there is a history of finding something to complain about. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Grailed won't ship any items to Europe, or anywhere else outside of the U.S. for that matter. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! International PayPal Fee - 4.4% + 30 cents, Add actual size (Size shown on the label), Add exact measurement (e.g., width, length, height, etc. Our . Listing tags help your listing be seen by more potential buyers and connect you to the right buyers. For the unaware, Grailed is an online consignment menswear marketplace that covers all segments of the high-end second hand clothing market, across all genres, but you'll more than often come across streetwear and high-fashion. Grailed is a peer-to-peer fashion marketplace for men's clothing. Does Grailed pay for shipping? Buyer satisfaction NOT guaranteed. However, as a buyer, it is your due diligence to ask questions, request more images, and carefully check the images for flaws before purchasing. You can purchase logo and accolade licensing to this story here. Yeah, the $4 offer is less than I paid in tax for this item. Adding tagged photos to your items also builds trust and legitimacy. Dont be put off by a handful of negative reviews. If you're looking to leave your next shopping adventure with a balanced cart, filled with a mix of high-end and everyday brands, Shopbop should be your go-to. Add tracking number - part of providing good customer service to your buyers is to keep them informed about their packages through message and always add the tracking on Grailed so the platform can release your funds on time through PayPal. So is Grailed legit? Here is an example of a satisfied buyer who purchased an item from Grailed. and our There are many reasons why you might want to sell your items on Grailed. A blurry, messy, or unorganized background can lose a potential buyer's interest. Its similar to other marketplaces like Depop and Poshmark, but it focuses exclusively on high-end and luxury brands for men. If you want to sell your item faster, price your item lower than your competitors. Buying from the resale market allows consumers to buy more sustainably and lessen waste. Even in the resale community, everyone wants a fair price. Shipping costs are only added if the buyer purchases the item without offering, directly from the listing. To start selling, you must first make a listing. I was looking to buy an item from a seller in the U.S. (I'm in canada). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Grailed Labels - These are a pre-made shipping label service available to any US-based seller shipping an item within 50 states of the US and Puerto Rico. Grailed is an online marketplace that helps you find and buy new and gently used apparels. Get packaging (flat-rate use envelopes) - Most smaller items that need to be shipped can be accommodated using a flat-rate envelope. Grailed Labels are currently available to any US-based sellers shipping an item within the U.S. (to any of the 50 states and Puerto Rico). Poshmark does physical inspections of high-ticket designer items before shipping to verify authenticity. PayPal may ask for more details or verification. Congrats! Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. Grailed support doesnt offer help. We do not charge a higher fee for international sellers on the platform and only our standard 9%. (Everything You Need To Know) 2023, Can you get scammed on Mercari? Picture selection of your item is just as important as the price due to you selling experience items online where the customer cannot physically touch it. Founded in 2013 by Arun Gupta and Alex Brown, the website has over 5 million members who buy and sell clothes. Shipping and returns: Returns and shipping costs vary by seller. This means more of your sale proceeds will go directly into your pocket. Men of Thrift often has affiliate partnerships, and may generate some revenue from links at no cost to you. And last but certainly not the least is a polybag, best known as a pouch or plastic bag. -Shipping is not included in the price of an item on Grailed, so be sure to factor that into your decision. On the other hand, if the item is large or heavy, then it may be worth it to pay for shipping. What payment method did you use? Crypto During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. 3 yr. ago. Buyers do pay for the shipment of their products. He still has not been paid by Grailed. You must set up an account first before you can buy and sell on Grailed. Searching for Shipping For Indonesia? There's no shortage of places to shop for luxury resale, but TheRealReal has emerged as a premier destination for its massive selection and easy-to-navigate site. Top 7 luxury accessory brands The RealReal shoppers can't get enough of. Include your own pictures after the stock picture of your item. Aside from cross-listing and automatic delisting on other marketplaces once an item is sold, you can also track your sales and set your goals to keep an eye on your selling performance. Grailed is a great resource for vintage clothing and accessories, but it can be expensive to ship items back and forth. No need to jump that gun IF Grailed offers customer service and resolution services. But I know nothing about Grailed. Appeal decision and point what the significant differences are. By using Grailed Labels, you agree to be bound by the following terms, in addition to our Terms of Service and any other rules, policies or procedures applicable to you. Either look into flat rate shipping prices offered by USPS, Fedex, etc., or browse the marketplace to see what other sellers are charging for shipping, Grailed charges a 6% commission fee on the listing price a seller sets for an item. Shipping will be added when buying an item for the listed price, and shipping is included when you offer on an item, so you will be aware of the total cost when you are purchasing/offering. | True Facts 2022, Is Everlane Fast Fashion? Grailed has a rating of 1.76 stars out of 56 reviews on SiteJabber. Choose the best tags that described your item, such as eras, styles, genres, seasons, features, etc. You can have a reliable service like OneShop that can help you automate tasks with minimal effort. Listing tags are similar to hashtags. Prepare your sold orders by packaging them properly beforehand. While packing and adding tracking information can make you busy, you don't have to worry if you are also selling on platforms such as Poshmark, Mercari, Depop, and many others. The fee is a percentage of your item's final price (excluding shipping costs). For peace of mind, Grailed provides a money-back guarantee with their buyer protection policy, so if a buyer receives a fake, damaged, or incorrect item, they can receive a full refund. When you Google Grailed Reviews, youre going to get bombarded with a lot of negative stories and experiences. If you're looking for luxury beyond just fashion, Mr. Porter is a great place to start. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. The internet has changed the way we buy and sell products. Conduct all sales through Grailed, as this helps them prevent fraud and also protects you the seller: When the buyer clicks the"Purchase" button or you accept a buyer's offer/counteroffer, an invoice is automatically sent to the buyer through PayPal, The buyer will usually pay you promptly, and the payment/a purchase message is sent to your PayPal account instantly, Confirm the purchase message is legitimate by checking your PayPal activity for the payment as well as a matching shipping address.