This random shutdown might be caused by software or hardware issues, or both on some occasions. Similar to the heating issue caused by the fans not working, other hardware components may fail to operate properly, resulting in random laptop power off. Do Private Sessions Affect Spotify Wrapped? If it fixes the issue, you should have found and fixed your problem. If you find any wire that is damaged, be sure to get it replaced immediately in order to avoid damage to your laptop. The CMOS battery is an essential part of the laptop responsible for saving the BIOS settings. Whenever I start it the first time in the day, it starts, loads a little (usually to the MSI screen) then after a little metallic click type sound, it shuts down (like a force shut down via. This problem can be especially prevalent with gaming laptops like an MSI because, put simply, between a graphics card and a higher end processor, they can produce lots of heat. Additionally, it is best to see if your device storage is full or not. 4) Click Change settings that are currently unavailable. If possible, replace the power supply unit with higher wattage is also a good choice to troubleshoot the problem. If you read this far, tweet to the author to show them you care. Feel free to leave a comment and ask any questions. Unfortunately, its been reported that the thermal paste that comes with many, even higher end gaming laptops, might wear out and eventually not provide the thermal protection the computer needs. The reasons can be various, and the common reasons are the hardware faulty, your CPU overheated and sometimes the virus can also lead to this problem. freeCodeCamp's open source curriculum has helped more than 40,000 people get jobs as developers. This guide will show you the steps to check why the device shut down on Windows 11. It is near impossible to upgrade laptop CPUs. If you can't cope with the hassle of updating drivers one by one, check online for services that let you search for the outdated driver on your PC and update them automatically. As obvious as this problem may sound, laptops can randomly shut down when theyve no power or a problem with the power supply. Remain the motherboard with CPU, CPU radiator fan and a single RAM memory (installing on the second RAM's DIMM slots up by the CPU socket). Generally the hardware faulty can cause your laptop randomly turning off, and you can remove the connected hardware from your laptop and see if its where the problem lies in, especially when you recently added new hardware device to your laptop. Your email address will not be published. This causes your computer to produce heat faster than the fan can dissipate it. 4) After updating, restart your computer to take effect. Answered! In the "All Event ID" textbox, include the following ID numbers separated using a comma: Double-click a log to confirm the information. You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making mistake when installing. Your rating has been submitted, please tell us how we can make this answer more useful. Seems like you should pursue the warranty on this laptop. Usually, you don't think about reviewing this information as long as Windows 11 starts up again correctly. 3) Click Choose what the power buttons do on the left. I can add: I played Hitman: Absolution trough the end. #1. USB has an odd tendency to do this, especially with USB drives. We know that your time and money are valuable so we review each piece of equipment with the utmost of care, always looking for what will work for you. The missing or outdated device drivers (such as your motherboard driver) can cause your laptop randomly turning off itself. How long is this running, and when it does shut off is it a more demanding part of the game when it happens? Click on [Windows icon] --> select [Power icon], pop-up context menu will include options such as sleepshutdownrestart etc. When the power supply power is lower than the overall power consumption, the power supply unit will not be able to provide enough of power to all of the devices working, which might lead to the problem of causing repeated power on and off, power failure and other abnormal behaviours). The most common MSI problems that result in laptop shutdown off include software issues, internal hardware disconnects, and overheating, Sometimes updating your BIOS and Windows software can fix the problem. The common hardware parts that cause the issue, apart from the cooling fans, are: If you suspect these hardware parts are malfunctioning, it is best to contact professionals or your manufacturer and explain your problem and worries. Any clue on how I could check this? When u go to advance power options - there is option at the top for time to switch off Disc while its idling. Have you encountered the infamous blue screen of death while using your laptop lately? If overheating isnt the problem, your laptop shutting down could be a hardware problem, but thats usually rare. Does your laptop randomly turn off unexpectedly? Step 1: Press the WIN key on your keyboard and search for "windows security". Sounds more like a CPU overheating problem. These updates include all the necessary system drivers for most of the hardware as well. While many MSI users are familiar with the depth of computer software, some might not know about the BIOS system. After it turns off , can you imidiatley turn it back on again ? Your laptop may randomly shut down when the Fast Startup option is enabled. All right, did a reading on the power adapter, rated for output of 19V. Make sure that you download the correct file and then install it on your laptop. Like2. If the 4 ways recommended in this article fail to help, you should seek professional services. Select [Compatibility] down below the model name. The battery itself is dying. 3) Press and hold the Power button for 60 seconds and release. Overheating is often the result of dirt blocking the fan or clogging the vents or grilles - which are part of your laptop's ventilation system. If this solutions doesnt work, dont worry. Copyright 2022 | Technize.com, All Rights Reserved. I'll check it with a multimeter, just have to go get one. Web developer and technical writer focusing on frontend technologies. yea thats what I was thinking, does it cut off with the battery/does the battery charge at all, check your power cord with a multimeter if you have one. If that is the case for you, you can try the following steps to ensure your Windows has the latest updates installed. It does charge when plugged in. Laptops that can be hibernated often have it enabled by default. Driver Easy will automatically recognize your system and find the correct drivers for it. So why does your MSI laptop keep shutting off by itself? My problem is that when I shut down the device and turn it on, (fully charged or not it doesn't matter) battery drains about 2-3% on average (in about 15h) sometimes a bit more, or less. Then update it to the latest version from the manufacturer BIOS. To check the Event Viewer logs and determine why the device was shut down or restarted on Windows 11, use these steps: Once you complete the steps, the information will allow you to determine the time and the possible reason (such as Blue Screen of Death, crash, unexpected power loss, etc.) The answer is to help our laptops run efficiently. Okay, theres one more thing to try. Find out why and how you can fix them! Step 4: Choose Full scan and click Scan now. Laptops have a fail-safe mechanism that turns itself off if the components get a little toasty. Clear the BIOS data by moving JBAT1 from its original 1-2 position to 2-3 position after discharge the computer. If it's just warm, you can move on to the next solution to find out why your laptop happens to shut down. 5) Boot your laptop and see if it fixed the randomly shutting down issue for your laptop. If I am not writing, you will probably find me pushing an attack on Valorant or writing poems in a quiet cafe. Learn how your comment data is processed. It gets worse when you do not know what causes the problem. Such a situation can be very annoying as you keep losing your work. You shouldnt have to try them all; just work you way down until everythings working again. In that case, Id recommend you get your laptop serviced. The laptop would just switch to the battery if the adapter couldn`t supply enough amps . There is a slight chance your laptop keeps turning off due to the lack of storage. One of the main reason laptops turn off randomly, especially during heavy use, is when it overheats. You must log in or register to reply here. To check why the computer shutdown with Command Prompt, use these steps: Once you complete the steps, you will understand why the computer was shut down or restarted unexpectedly. Run your fingers over the sides and bottom of your laptop to check if its overheated. You may also reset BIOS by discharging the CMOS battery. Over time, the hardware on the inside of a laptop can start to get jostled a little and actually create problems staying one. Have you checked if your computer has an overheating problem? Did it a couple a more times. Many people have resolved the issue that laptop randomly shuts down with the solutions below. The graphics card powers your visuals, and having an issue there can cause problems beyond flickering screens and the computer could shut off to protect itself from incorrect communications. To find out if your CMOS battery is working or not, you can check your systems date and time settings the next time you turn it on. I have to hold the power button on the top right of my keyboard to shut it down. 2 days ago it shut down casually watching a video on YouTube, then it tried . Replace with a higher wattage power supply, to cross-test it and confirm if problems can be solved. Try accessing the BIOS Setup Utility using one of the procedures described here. This is a safety measure because damage to both hardware and software components can occur if your machine gets too hot. Highest I've seen is 90 C. But it's shut off anywhere between 65 C - 90 C. Last one was running steady at 71 C. Vents are clean. http://www.cpuid.com/softwares/hwmonitor.html, my favorite World of Tanks :) is that a software?? Step 6: Open your browser, paste in the ID, and search for it. He's been covering tech tutorials, hardware reviews, and more as a professional writer for over seven years now and it doesn't look like he'll be stopping anytime soon! Tip: You can visit the manufacturers website and download the updated version from BIOS. Get started, freeCodeCamp is a donor-supported tax-exempt 501(c)(3) charity organization (United States Federal Tax Identification Number: 82-0779546). So a bad battery and giving false readings. I didnt change any settings but I updated my videocard drivers a while ago. However, there are several reasons that can lead to these unexpected shutdowns of your laptop. If your PC shut down unexpectedly or did it restart automatically, Use these instructions to discover why this happened on Windows 11 or 10.
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