Privacy Statement

We at alhashartravels.com take your privacy as a very serious issue and are determined to work for the best use and protection of your personal information.
The following is a brief about the information we collect and how we will use it on alhashartravels.com

Consent:

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information collection and use

Alhashartravels.com (Al Hashar Tourism and Travels LLC)  is registered in Muscat under Sultanate of Oman  Companies law.  Alhashartravels.com is the data controller in respect of the personal information obtained from you in the course of your use of the site and/or making bookings. We will require some personal information such as your

• Name
• E-mail address
• Mailing address
• Telephone number
• Passport details

You are requested to release the information mentioned above when making an order on alhashartravels.com. You must provide contact information – name/email address/postal address/telephone number and international passport details in order to complete your order. We use this information to reserve the required services, to send you details of that confirmation and if necessary to inform you of updates or changes to your travel plans. If we have trouble processing a request, this contact information is used to get in touch with you. We would use your telephone number only to send you any special offers that may suit your needs.
We may also use your contact details to inform you about our travel services, packages and special offers that we think may be of interest to you. If you do not want us to use your contact information to send details of our products to you please let us know by sending an email to (support email). We do not pass details of your personal information to third parties except as described in sharing information below.
We store your information in order to fulfill our legal obligations or in order to keep you informed of our products. We use your information to create generic information, which will be used for market and commercial analysis. This generic information does not identify you personally.

Sharing information

Information is shared with:

• Any member of our group (as described below)
• Our bank
• Involved third parties

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries
When paying by bank card, you will be redirected to our bank page for authorization of the transaction and for payment.
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third party.
We may disclose your information to booking agents and hotels that will use your information in the ways described in this privacy statement. We will provide only the information necessary to ensure the successful fulfillment of your travel arrangements. You should be aware that the hotel may not be subject to data protection laws.
In Addition, we may disclose your personal information to third parties in the following situations:
In the event of selling or buying any business or asset, in which we may need to disclose your personal data to the prospective seller or buyer of such business or asset
In the event of an acquisition act on alhashartravels.com or substantially all of its assets are acquired by a third party, all personal data held of its customers shall be one of alhashartravels.com  assets and to be automatically transferred to the third party without any liability on alhashartravels.com. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our ‘site terms’ to protect the rights, property or safety of alhashartravels.com, our customers or other involved parties. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Apart from sharing your information as mentioned above, we do not disclose your details to any other person without your permission unless there is an emergency situation that requires it or we are legally required to do so.

Logfiles

We use IP addresses to help diagnose problems with our server and to analyze trends, manage the site and track user’s movement for our internal site traffic statistics.

Cookies

We use cookies to monitor which parts of the site are most interesting to you. A cookie is a piece of data that alhashartravels.com will store on your hard drive with no links to any of your personal identifiable information. You can always choose not to receive a cookie file by enabling your web browser to refuse cookies or prompt before accepting a cookie. However, by refusing to accept a cookie you may not be able to access many of the travel services offered by alhashartravels.com and your login information will be required frequently.
This site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this site. Please check the privacy policies of these sites before you submit any personal data. We are responsible for the liability for these policies.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use secure socket layers (SSL) to ensure the privacy of the information provided to us and at no time is your bank card details transmitted unencrypted over the internet. To further protect the information you share with us we have an exhaustive security system that includes world-class firewall technologies; logical network segmentation to allow restricted access to stored profile information and logical and physical security restrictions to our databases and systems. Whilst SSL encryption is used to protect sensitive information online, we also do everything in our power to protect user-information offline. All your information is restricted in our offices and only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices with regular quarterly updates or whenever new policies are added.

All Rights Reserved

No content on alhashartravels.com may be used or reproduced for any commercial purposes. Al Hashar Travels reserves the right to amend this privacy policy at any time.