Benefit Check Stub from the Social Security Administration, Other official documentation from a State Agency indicating current participation, Public Housing Assistance Lease Agreement, Other official documentation from Public Housing Agency, Income Statement from Employer, W-2, or 1099-MISC, Unemployment / Workers Compensation Statement with DOB /SSN, Retirement or Pension Statement of Benefits, Unemployment or Workers Comp Statement of Benefits, Veterans Administration (VA) Statement of Benefits, Federal or Tribal notice letter of participation in General Assistance. How do I know my proof documents were received? Choose My Signature. To submit copies, consumers can: Log in to the National Verifier online portal and upload their copies Visit their participating broadband provider's store location and provide them with copies Mail their copies to this address: ACP Support Center PO Box 7081 London, KY 40742 If you have not qualified for ACP Follow the instructions on that page to upload your proof from a webcam. The Infrastructure Act provided $14.2 billion to modify and extend the Emergency Broadband Benefit Program (EBB Program) to a longer-term broadband affordability program called the Affordable Connectivity Program (ACP). You can also complete the Household Worksheet online (this worksheet will be released later this month.) Please providea copy of the document that shows your Benefits allotted income. Have an FCC Registration Number (FRN) for the broadband provider and username and password in the. Follow the instructions on that page to download and print your fax cover sheet and to submit your proof by fax. Lifeline Support Center PO Box 7081 London, KY 40742 Contact your phone or internet company Do Not Sell or Share My Personal Information. State Fees. Check Availability
Verify the information you have submitted so far is correct and click "Continue". If possible, log in to the National Verifier portal and resolve the AMS error by simply dropping a pin on our mapping tool, indicating the consumers primary residence. How do I update my address in national verifier? Assurance Wireless
Home | About | Contact | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap. It does this by reviewing proof documents, allowing qualified customers to select their Lifeline provider, and getting them to enjoy free wireless service as soon as possible. Service providers must send the completed agreement to us along with the information below: Lifeline Carrier Name https://www.S@MPLELifelineProvider.com/. The SSN document must be one of the following: Prior years state, federal, or Tribal tax return, Current program eligibility or government assistance documentation, Current utility bill (Phone and internet bills, Current income statement such as a paystub, Current retirement/pension statement of benefits, Current unemployment/workers compensation statement of benefits, A notarized letter affirming the consumers identity and alive status. On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. For more information on the Affordable Connectivity Pilot Programs, please visit https://www.fcc.gov/acp-pilots. How do I upload my proof documents by email? No, you can only submit one provider for approval per application. You will need these to log in. Information on how a service provider can integrate the National Verifier into their existing business models is available within theNational Verifier API Specificationsdocument. Read more information on error messages relating to eligibility, identity, or address. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 58 0 R 99 0 R 156 0 R 167 0 R 178 0 R 209 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
Additional explanations of these requirements are available in the Provider FCC Approvals Tab of this webpage. You cancheck your documents status onlineat any time. Have the necessary supporting documentation prepared for the application you are submitting. Privacy Notice
Never submit original copies of your documents. Citizenship or Naturalization, The Last 4 digits of your social security number or full Tribal ID, Unemployment/Workers compensation benefits, If you are resolving this error using the online application, you will use the mapping tool in the application to help USAC find your address, If are resolving this error by mailing in information to USAC, you may show a map that clearly shows your physical address or location, including latitude and longitude coordinates (coordinates are required if you are on Tribal lands), Drivers license or other valid government, state, or Tribal ID, If you are resolving this error using the online application, the worksheet will appear in the application to complete, If you are resolving this error by mailing information to USAC, you must complete the paper form and mail it to the Lifeline Support Center, Shows life activity within the last 3 months, Current income statement, such as a paystub. To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet(Spanish Version). For expedited approval, the provider should describe: (1) the states or territories in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state but has not been designated an eligible telecommunications carrier, and (3) the certifications and documentation of the providers plan to combat waste, fraud, and abuse. CTIA
Send Us Your Documents Log in or create a new account to the National Verifier online portal to upload pictures and documents. For all states except Texas, customers will submit this information through the National Verifier website. Submit your proof documentation using any of the options below: Online Log in or create a new account and upload copies of your proof documentation Mail You can submit applications and proof documents by mail to the address below. 499 East Sheridan Street Charleston, IL 61920-9907, Questions? To participate in the ACP, a broadband provider must be designated as an ETC or seek approval from the Bureau. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. To fulfill its obligation of evaluating provider approval applications, the Bureau reserves its authority to review and evaluate for completeness and accuracy the specific application information submitted as approval process. PSAP Information
If a consumer thinks this is fraud, they can call the Lifeline Support Center. Broadband providers wishing to participate in the ACP should review all applicable program requirements and procedures in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. Box 5040
Step Three: Email Lifeline Program with subject line: NVEC ISA: 2023 Universal Service Administrative Company. 2023 Q Link Wireless. Head to the AirTalk Wireless website Step 2: Choose My Service > Check Status or you can directly go to this link by clicking: airtalkwireless.com/check-status/ . Webcam: Log in to My Q Link to take a picture of your proof with a webcam. Elections will be expeditiously reviewed on a rolling basis. Net Neutrality
Comment * document.getElementById("comment").setAttribute( "id", "a5d4aa8e58c8d273b62e0d4008288223" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Otherwise, USAC will determine coordinates based on the map. Consumers looking for information on the Federal Communications Commissions Affordable Connectivity Program should visit fcc.gov/acp. Have your FCC username and password from CORES on hand. In plain English, that means one household can now qualify for multiple free government cell phones. You must register for an FRN in the Commissions Registration System (CORES). FCC rule change allows more than one free government cell phone per household. Wilkes-Barre, PA 18773. How do I know my proof documents were received? USAC recommends consumers include completed copies of theACP Household Worksheet(Spanish Version) along with copies of their identity and eligibility documents to speed up application processing. %PDF-1.5
See Terms and Conditions (including arbitration provision) for additional information. Click Account. Click Check Enrollment Status. You will need to enter your Enrollment ID Number and the last 4 digits of your Social Security Number (SSN). Find out if you qualify for Assurance Wireless. All broadband providers seeking approval should review the Commissions Order to ensure the application contains all necessary information for approval. >i8if;pHnh6/+rm;F3W}4Nz0 Create your signature and click Ok. Press Done. How do I upload documents to national verifier? We provide a prepaid mailing label for you to print out and submit with your proof documents. You can submit applications and proof documents by mail to the address below. Thats the only way we can improve. USAC uses the pin-drop to capture the coordinates of the consumers primary residence. Documents showing proof of participation in a government program. The Verifier centralizes authority for eligibility determinations with the Universal Service Administrative Company (USAC)a not-for-profit corporation that has administered Lifeline since 1998and includes a set of standardized processes and supporting data systems. Automatic Application and Approval Process. Please call us at 1-888-898-4888 if you have questions. Wireless Emergency Alert
If not, you'll likely find your document in the "Downloads" folder. The Affordable Connectivity Program (ACP) provides eligible households with a discount on broadband service and connected devices. Copies or pictures should be clear and easy to read, and they should not be dark or blurry. an{M'i;!xQd-gIvt] 2'6eg|+a>~B'}v +i; ACEW+N//ek8 How do I upload documents to national verifier? Once youve placed your proof into an envelope and affixed the prepaid mailing label, ship it to: Once logged in, check the Required Proof Documents table and look at the Status column. If they wish to register a service provider website domain, that can be provided within the available National Verifier APIs (referenced in the National Verifier API Specifications document), service providers must provide them in the following format. A. A broadband provider that is not an ETC in the state or territory where it would like to participate in the ACP must seek approval from the Bureau. The provider must describe how its alternative process collects the household applicants: (1) full name, (2) phone number, (3) date of birth, (4) e-mail address, (5) home and mailing addresses, (6) name and date of birth of the benefit qualifying person if different than applicant, (7) basis for inclusion in program (e.g., SNAP, SSI, Medicaid, school lunch, Pell Grant, income, providers existing program, etc.) <5ITYx8Bw Z. Once approved by the Bureau, providers will have to file an election to participate in the EBB Program with USAC. How do I upload my proof documents online? In order to qualify for the Lifeline Program, you may need to submit copies of proof of identity, proof of participation in a government program, or proof of income. Do not use the options below if the consumer is seeking the enhanced Tribal benefit: To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet. Click "Continue". Consumers should never submit original copies of their documents. Below are various types of TPIV errors that a consumer may receive and documentation needed to resolve the errors. To download and print out this pre-paid mailing label and send your proof documents by mail, follow these simple steps: Document Support They also need your drivers license, which i had but didn't expect because it wasn't listed as a required document. Plan Add-ons
After submitting your proof of documents, you may have some of these questions: Also, please make sure your proof documents copy is not too blurry, too dark, or have important information cut off. What is the emergency broadband benefit from safelink? Legal Center
Provide a printed map (such as an image from Google maps) that contains a pin and latitude and longitude coordinates identifying the location of the consumers primary residence. Both the Bureau and USAC began accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. We will never share or distribute your personal information under any circumstance. 6.q)I\vX(fDu#8YF-toa3*p44ZOY What types of proof of government programs do you accept? What if my proof documents are not approved? A consumer may use one of several ways to resolve an AMS error on a mailed-in application. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. The provider must describe the processes it (or a third-party) uses to verify the requested information above, including the applicants identity and eligibility, and must explain why the providers alternative process will be sufficient to avoid waste, fraud, and abuse. Can the Lifeline and EBB Program benefit be applied to the same service? Consumers looking for more information on FCCs Affordable Connectivity Program should visit fcc.gov/acp. To help consumers resolve specific address errors, see below. How do I upload my proof documents by webcam? How do I upload documents to national verifier? How to Upload Proofs on AirTalk Wireless Uploading proofs on the AirTalk Wireless website is a quick and easy process. The EBB is a temporary program through which a participating provider can apply discounts to the same service plan on which you receive Lifeline service or a different service plan. agree to the Commissions enforcement and forfeiture authority. expedited applications where the non-ETC provider without an established program demonstrates it provided qualifying broadband service to eligible households. PO Box 7081. Bureau Approval of Alternative Household Eligibility Verification Processes. If you need help obtaining copies, you can always visit your local library. PO Box 9100 endobj
What if I tried to apply online but am having trouble submitting my application? You can get the Emergency Broadband Benefit if your income is 135% or less than the federal poverty guidelines. If youve forgotten your Account PIN/Application ID or havent received your application in the mail yet, you can fill out the information in one of the boxes below to check your status. Do Not Sell or Share My Personal Information
H|F0q~j/a{{9'T 2MT`3PhU To prove your household income meets the federal poverty guidelines, you will need to upload one of the following documents in the National Verifier: The prior year's state, federal, or tribal tax return. If USAC cannot find a consumers ACP eligibility, identity, or address in a database, they will need to show proof. Consumers are only allowed one Lifeline benefit per household, not per person. A broadband provider can be an ETC or a non-ETC, and could include cable providers, wireless Internet service providers, or non-traditional broadband providers like community-owned networks, electric cooperatives, or municipal governments. If you titled your document, you can enter it into your computer's search bar. <>>>
An ISA is an agreement established between USAC and service providers to document the technical requirements and security components of the interconnections between IT systems. Choose the Check Status option California is a part of the National Verifier December 20, 2019 launch group, which soft launched on December 20, 2019, along with the other two NLAD opt-out states (Oregon and Texas). Broadband providers wishing to participate in the ACP should review the information on this page, and the associated program requirements and procedures set forth in the Releases section to determine how to participate in the ACP. The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. Dania, FL 33004. After a consumer qualifies for the Lifeline program through the National Verifier, their service provider must enroll them in the program. Finally, a provider must describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. What types of proof of low income do you accept? If your household is eligible, you could receive: Up to a $30/month discount on your internet service Coordinates arerequiredto resolve an AMS error if the consumer will be seeking theenhanced Tribal benefit. The API Specifications will assist technical teams with development.
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